Contact information

At Tag Tails, we are committed to ensuring that our customers can easily reach us for any inquiries, support, or feedback regarding our products and services. This Contact Policy outlines the various ways you can get in touch with us.

Contact Information

Customer Service Phone Number:

  • Mobile: 07415 428063
    Available Monday to Saturday, 9:00 AM to 5:00 PM (GMT)

Email Support:

Physical Address:

  • Tag Tails
    1 Hobart Road
    Loddon, Norwich
    NR14 6LA
    United Kingdom

Please feel free to reach out to us via the method that is most convenient for you. We appreciate your feedback and inquiries.

Response Times

  • Phone Inquiries: We will do our best to respond immediately during business hours. If you reach our voicemail, please leave a message, and we will get back to you as soon as possible.
  • Email Inquiries: We strive to respond to all emails within one business day. Please keep in mind that response times may vary based on the volume of inquiries or the complexity of your question.

Support Hours

Our regular business hours are:

  • Monday to Saturday: 9:00 AM - 5:00 PM (GMT)
  • Sunday: Closed

Feedback

Your feedback is important to us! Whether it's a question, suggestion, or concern, we would love to hear from you. Please feel free to reach out using any of the methods above.

Modifications to the Contact Policy

Tag Tails reserves the right to modify this Contact Policy at any time. Any changes will be reflected on this page, and we encourage you to review it regularly.

If you have any questions or concerns regarding this Contact Policy, please do not hesitate to reach out to us.

Thank you for choosing Tag Tails!